DuckRead Privacy Policy

Overview

DuckRead is a reading support app. This policy explains what information we collect, how we use it, and how you can contact us. DuckRead is not a medical app and is not intended to diagnose, treat, or provide medical advice.

Information we collect

We may collect the following information when you use DuckRead:

• Contact information: your email address for account sign up, sign in, password reset, email confirmation, and support.
• User content: text you paste or edit, saved reading sessions, reading titles, Duck Check answers and results, Zoned Out recaps, simplified readings, and other reports you choose to create.
• Identifiers: account identifiers used to keep your account, saved readings, reports, subscription access, and app events connected to the right DuckRead account.
• Purchases: subscription status and purchase history needed to unlock DuckRead Pro and restore access.
• Usage data: basic product interaction events such as onboarding answers, tutorial use, reading actions, feature use, and reliability events that help us improve DuckRead.

How we use information

We use information to authenticate accounts, save and restore readings, provide DuckRead features, process subscription access, improve product reliability, understand which features are useful, prevent abuse, and respond to support requests.

AI features

If you use Duck Check, Zoned Out, or Simplify Reading, the relevant reading text and your response may be processed by AI service providers so DuckRead can generate feedback, recaps, or simplified text. AI output may be incomplete or incorrect, so treat it as reading support, not as professional advice.

Subscriptions and payments

Purchases, trials, renewals, cancellations, and payment details are handled by Apple. DuckRead uses RevenueCat to help confirm subscription status and restore access. DuckRead does not store your full payment card details.

Service providers

DuckRead may use trusted service providers for authentication, database storage, subscription access, email delivery, analytics, and AI-powered reading features. These providers process information only so they can provide services to DuckRead.

No tracking or sale of personal information

DuckRead does not sell your personal information. DuckRead does not use your email address, pasted reading text, purchase history, or product interaction data for third-party advertising or cross-app tracking.

Data retention and deletion

We keep account information, saved readings, reports, subscription status, and app events for as long as needed to provide DuckRead, maintain your account, improve the product, comply with legal obligations, and resolve support issues. You can delete your DuckRead account in the app where available. Deleting your DuckRead account does not automatically cancel an active Apple subscription; manage or cancel subscriptions through your Apple account.

Security

We use reasonable technical and organizational measures to protect information, but no internet service can guarantee perfect security. Do not paste passwords, payment card numbers, or highly sensitive information into DuckRead.

Contact

For privacy questions, account deletion help, or support, email [email protected].